Yes, we ship your items using either a courier service or the government postal service.

Order processing usually takes 2 to 7 business days. For custom or personalized items, processing may take 1 to 2 weeks. Delivery times depend on your location and selected shipping method, typically ranging from 2 to 6 weeks for standard postal service.

Yes, you can cancel or make changes to your order within 24 hours of payment. However, for custom or personalized items, changes or cancellations are not possible once production has started.

Yes, we ship internationally. For some countries like Japan, Ireland, Australia, and New Zealand, we use government postal services due to item restrictions. Expedited courier shipping is also available upon request at an additional cost.

If your item arrives damaged or incorrect, please contact us within 7 days of receiving the order. We will gladly arrange a replacement, refund, or exchange at no additional cost to you.

Yes, all items listed on Crafique are handcrafted by skilled artisans using traditional methods and natural materials. Each product is unique and may slightly vary in color, texture, or pattern, which adds to its authenticity and charm.